BRIGHT OPERATIONS ARCHIVE

Working with companies to accelerate growth.

Monthly Archives: November 2010

Getting Close to Clients

Have been reading IBM’s 2010 CEO survey (ibm.com/ceostudy16) and when 1400 CEO’s were asked what are the most important things to focus on over the next 5 years the top 3 answers were: getting close to clients, people skills and insight and intelligence to better serve client needs. ¬†Interesting and telling. ¬†We are hearing this…

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The Best Way to Predict the Future is to Invent It -Alan Kay

At a conference recently with CSOs and CMOs from around the country – a great group – one of the speakers (Michael Handelman) reminded me of this quote that I have heard before and so believe in. Let’s remember how important that idea really is to us at work and at home! It takes time…

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